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It's Too Soon to Celebrate, as Pent-up Demand for Luxury May Have Crested --
Affluents Remain Cautious about Indulgence Spending Going into the Third & Fourth Quarters

Unity Marketing's Luxury Consumption Index (LCI) stalls at 78.3 points as affluent consumers respond to mixed signals in the economy

Stevens, PA  July 21, 2010  --  Luxury marketers have enjoyed a few brief quarters of spending patterns that seemed to be returning to a pre-recession 'normal,' but it is too soon to be singing "Happy Days Are Here Again."  Unity Marketing's exclusive Luxury Consumption Index (LCI) has stalled at 78.3 points in July 2010 as affluent consumers reflect uncertainty about prospects for the economy in the next three months.  As the LCI has proven a reliable predictor of consumer behavior, this stalling is reason for concern.

In one of the five key measures that make up the index, significantly more luxury consumers (36 percent) say the country as a whole is worse off now as compared with three months ago; that reflects a rise from only 31 percent who said the same in March 2010.  This according to a survey of 1,349 luxury consumers conducted from July 3-8, 2010 (Average income $306.7k and net worth $15.2 million; 44.8 years; 45 percent male and 55 percent female).

Value positioning key for luxury success through third and fourth quarters 2010

Commenting on what the latest findings from Unity Marketing's Luxury Tracking Study project for the luxury market through the end of the year, Pam Danziger, president of Unity Marketing said, "Without a doubt the luxury consumer market is in a much better place today than it was a year or so ago, but the latest survey warns marketers not to ease up or be over-confident that the recession's effect on the luxury market are over. 

"Nearly three out of four luxury consumers surveyed believe that the recession continues, which in turn impacts spending on luxury goods and services.  Marketers are advised to continue to position luxury as a value proposition, by keeping luxury connotations and image up front in advertising, packaging and service, but communicating in a very subtle, almost one-on-one way, affordable pricing," Danziger explains.

Among the findings in the latest Luxury Tracking Study:

  • Spending on luxury rose a modest 7.7 percent quarter-to-quarter.  Luxury consumer spending, however, rose dramatically year-over-year, up nearly 60 percent from $19,952 on average to $31,665. Unity expects the same trends toward modest quarter-to-quarter spending increases to continue throughout 2010.  Luxury marketers must remain vigilant to rising competition coming from mass and premium brands that offer increasingly high-quality goods at price points significantly less than the upper-tier luxury brands command.  For example, Ann Taylor Loft, the company's "upper-moderate" priced brand, tops the list of fashion boutique destinations for ultra-affluent shoppers (22 percent) in the second quarter, way ahead of higher-priced Ann Taylor brand (12 percent).
  • Trending categories that attracted higher levels of spending among luxury consumers in the second quarter included:
    • Luxury beauty and cosmetics, especially perfumes, sun care and skin care products;
    • High-end cook's tools, notably small kitchen appliances;
    • Luxury clothing and apparel, with men continuing to up their game in fashion;
    • Luxury fashion accessories, as men's brief cases, lap top cases, carryalls and wallets posted strong growth in spending;
    • Home electronics, as promotionally-priced high-tech televisions attracted more buyers; and
    • Travel, which exceeded quarterly expenditures throughout 2009 and first quarter 2010. 

For a full list of what's hot and what's not this quarter in luxury click this link. http://bit.ly/bZKkeu

  • Aspirational affluents (incomes $100,000-$249,999) started to trade up once again to luxury.  Aspirationals increased luxury spending by nearly 30 percent in the current quarter, posting their highest levels of spending seen throughout 2009.  In particular they indulged in more personal luxuries, such as high-end clothing, fashion accessories, personal electronics, wine and spirits and beauty products.  While the typical aspirational consumer spends only one-fourth to one-third of what an ultra-affluent consumer spends on luxury, the fact that there are about ten aspirational households to each ultra-affluent means that their aggregate spending is critical to boosting the performance of premium as opposed to top-tier luxury brands and retailers that target a wider range of price points. 

Pace of growth in luxury consumer spending to remain modest over the next two quarters

On the latest survey results, Tom Bodenberg, Unity Marketing's chief consumer economist, said, "As we look to luxury consumer spending in the second half of 2010, affluent consumers' pent-up demand for luxury indulgences after doing without through 2008 and 2009 has crested.  We expect the pace of growth in luxury consumer spending to remain modest over the next two quarters.  Affluents still have a lot of uncertainty about the economy which dictates caution when it comes to spending on luxuries.  We don't expect to see moderation on this cautious attitude until the beginning of 2011.  As marketers and retailers plan for the critical fourth quarter, they will need to keep promotions in play, as consumers will continue to hold back without the extra incentive of discounts or added-value deals that sweeten the pot."

For more information about the Luxury Consumption Index (LCI) and the results of Unity Marketing's latest survey of affluent consumer spending, call Pam Danziger at 717-336-1600 or click this link

Special Investigation:  Luxury Consumers & Major Home Projects

As each wave of tracking studies is fielded, special topics of interest to luxury marketers are researched in more depth and published in a separate trend report.  In the second quarter 2010 Unity Marketing's Luxury Tracking Study investigated the luxury home market.  The results of this investigation will be compared with results of a similar survey conducted in 2Q2008. 

The special investigation questions were designed to help luxury home marketers and brands understand their affluent customers better, included:

  • Luxury lifestyle, i.e. do you choose most often the good, better, best option or is luxury just not a part of your lifestyle?
  • Involvement in major home projects, including remodeling, redecorating, buying new home, buying second home, in past year or plans for next year;
  • Amount spent or plan to spend on major home projects;
  • Room or rooms in home involved in major home project or planned for major projects;
  • Factors that influenced home purchases, such as value, store, internet research, designer/decorator recommendations, etc.;
  • Sources for home shopping rated by whether the source is a regular, occasional or infrequent shopping destinations. 
    • Sources include department stores, home furnishings stores, discount store, internet, mail order, home improvement store, furniture store, specialty appliance dealer, interior decorator/home design store, mail order or television shopping;
  • Use of a decorator or designer, including type of decorator, importance of services, such as access to furnishings not available elsewhere; expertise in combining colors; saves time; saves money, etc.;
  • Favorite styles of home decorating; and
  • Attitudes about home decorating and home styles.

The results of the current quarter's survey are compared with similar survey questions presented in the 2Q2008 luxury tracking study.  This provides ability for marketers to track trends in the market for luxury home decorating and remodeling.

In addition, a psychographic analysis of the personalities in the luxury home decorating market are presented based upon different attitudes and motivations driving luxury consumers in their home decorating projects.

To learn more about the home luxury study, click this link

About Unity Marketing's Luxury Tracking Study
Launched in January 2004, and every three months thereafter, Unity Marketing has measured the pulse of the affluent consumers in a longitudinal survey of 1,200+ affluent consumer households. Each quarter the Luxury Consumer Tracking Study reports what luxuries they bought during the past quarter, how much they spent, where they bought, the luxury brands they became aware of and used, and how they felt about their current and prospective financial status.  A total of 22 major categories of luxury goods and services are included in the poll, including clothing, fashion accessories, home luxuries, travel, dining and jewelry.

Based upon the results of the survey, Unity Marketing also publishes a Luxury Consumption Index which tracks how luxury consumers feel and helps marketers anticipate consumers spending in the coming quarters.

In addition every quarter a special investigation of key trends in the luxury market are studied.  In the current quarter luxury fashion and fashion brands were the topic of the special investigation.  The findings of this special investigation into luxury fashion is available as a separate trend report or as part of the full Luxury Tracking Report.

The Luxury Tracking Study is available as a subscription service, which includes four quarterly reports and two annual studies.  In addition each quarterly report is available in three editions:

  • Quarterly Luxury Tracking Spending Summary (chapter 2 which includes topline spending and LCI data)
  • Full Luxury Tracking Report (full detailed analysis of all products and services)
  • Trend Report on Luxury Consumers & Fashion Purchases and Brands

Editions Available:

(Please Note: Your subscription to any 2Q2010 Luxury Tracking Report ediction may be applied to the sponsor fee to the  annual Luxury Tracking subscription for 2010)


More on the Luxury Market

To Request More Information

What's Hot, What's Not This Quarter in Luxury 

Luxury Consumption Index (LCI) 

Table of Contents

Methodology

To Order 2Q2010 Luxury Tracking Report:

Luxury Consumer Spending Summary 2Q2010 (Chapter 1 only) -- $500

Full 2Q2010 Luxury Tracking Report -- (Chapters 1-4) -- $2,500

Luxury Consumers & Their Major Home Projects:  Trends in Luxury Home -- (2Q2010 Special Investigation) -- $500


To subscribe to the Luxury Tracking Consumer Survey, please call Pam at 717-336-1600.


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