|
Luxury Consumers' Spending During Third Quarter Plunges to its Lowest Level in More than Two Years as Luxury Consumer Confidence Reaches Historic Low Levels
Declining consumer confidence, especially among the less well-to-do luxury consumers, results in drop of more than 20 percent in average amount spent on luxury
Stevens, PA October 26, 2007 -- Luxury consumers' feeling of confidence tanked in the third quarter as measured by Unity Marketing's Luxury Consumption Index. The index plummeted to 87.3 points, its lowest level since 2004, following a 4 point drop in the second quarter. The index is based upon a survey of over 1,000 luxury consumers (average income $150,200 and age 43.6 years) tracking their buying preferences and spending patterns conducted early October 2007.
Pam Danziger, president of Unity Marketing and author of Shopping: Why We Love It and How Retailers Can Create the Ultimate Customer Experience, said "Two quarters' steady decline in the Luxury Consumption Index predicted a cut in luxury consumer spending, which is exactly what occurred in the third quarter. The average amount spent by affluent consumers on luxury dropped 21 percent from an average of $15,283 in the second quarter to $12,142. This is the steepest decline since the fourth quarter of 2004 and it brings the average spending of luxury consumers to its lowest level since second quarter 2005."
Further, this negative turn in luxury consumer confidence may result in weak performance this holiday season as the affluent trade-down to less pricey gift choices.
Thomas Bodenberg, Unity Marketing's economic forecaster said, "There are myriad reasons for the drop in luxury consumer confidence: the increase in foreclosures due to the correction in the mortgage markets, the dip in value of funds financed by mortgage-based securities, subsequent layoffs in the financial sector industries, the lag in luxury home building (and subsequent home furnishings and remodeling), oil approaching $100 per barrel, and lack of confidence in the political process in both major parties and in the executive and legislative branches of government. The result is an ennui that hampers the purchase of luxury goods and services -- the outlook for the Christmas season is clouded at best."
Luxury consumers cut their spending on luxury goods, while spending more on experiences
The third quarter luxury tracking survey found that spending was particularly weak in personal luxuries -- especially fashion accessories, jewelry and watches -- as well as in key home luxury categories, notably home decor fabrics, window and wall coverings, kitchenware and linens and bedding. But while luxury consumers spent significantly less on luxury goods, their spending on luxury experiences actually rose 11 percent.
"In the face of declining luxury consumer confidence and a cut back in spending on material goods, luxury consumers chose to indulge in experiences, notably travel, dining and spa/beauty services, that give them more meaningful gratifications than comes from buying a consumer good like a handbag. Let's face it, a purse is only a purse, but a luxury experience is something to remember," Danziger says.
The affluent consumer with lower levels of income were the one's most impacted by declining confidence
Income played a deciding role in how much luxury consumers' cut back on their luxury spending in the third quarter. Only the upper-middle-income (HHI $75,000-to-$99,999) and lower-upper-income consumers (HHI $100,000-to-$149,999) cut back their spending, while the super-affluents (HHI $150,000 and above) spent about the same as they did in the second quarter. This trend will have the greatest impact on luxury marketers that are most highly dependent upon the spending by the 'trading up' consumers, Danziger cautions.
"If consumer confidence continues to weaken among the ranks of the affluent, it will be a testing time for luxury marketers and brands. Many luxury brands are going to discover just how dependent they have become upon consumers' penchant to 'trade up' to more luxurious offerings than they otherwise could afford. On the other hand, luxury brands that have built their business on the super-affluent market will likely be immune to this trend," Danziger says.
"The conventional wisdom is that the affluent market is unaffected by the economic ups and downs that impact the average consumer. But today the affluent market is far more diverse and stratified than it historically ever has been. That means luxury marketers need to understand the segments within their target market and develop marketing strategies that clearly differentiate the priorities and passions of these different segments," Danziger concludes.
For media: Charts, tables and graphs are available on request.
About Unity Marketing's Luxury Consumer Tracking Study
These findings are based upon Unity Marketing's quarterly luxury tracking study which surveyed about 1,000 luxury consumers (average income $150,200 and age 43.6 years).
Every quarter Unity Marketing conducts a Luxury Consumer Tracking Study among 1,000+ luxury consumers. Year-end 2006 statistics compiled from the four 2006 tracking studies will be published in Unity Marketing's Luxury Report 2007 - Who Buys Luxury, What They Buy, Why They Buy.
In the tracking study detail purchase information is collected on these categories of luxury:
Home Luxuries:
- Art, Wall Decor & Antiques
- Electronics and Photography, such as computers, televisions, home entertainment centers, cameras, PDAs, etc.
- Home Decorating Fabrics, Window & Wall Coverings
- Furniture, Lighting and Lamps, and/or Floor Coverings, including rugs
- Outdoor, Lawn, Patio & Garden Products, such as lawn furniture, patio accessories, plants, grills, etc.
- Kitchenware, Cookware & Housewares
- Kitchen Appliances and Bath & Building Products, such as cabinets, bathtubs, etc. for home remodeling
- Linens & Bedding
- Tabletop, Dinnerware, Flatware, Servingware, Decorative Accents
Personal Luxuries:
- Automobiles and/or recreational vehicles, such as boats, RVs, etc.
- Clothes & Fashion Apparel
- Fashion Accessories, such as handbags, wallets, suitcases, shoes, etc.
- Fragrance, Cosmetics and/or Beauty Products and Skin Care regimes
- Jewelry
- Watches
- Wine & Spirits
Experiential and Luxury Services:
- Travel and vacations
- Dining and restaurants
- Entertainment
- Personal and health services, such as beauty treatments, spa, massage and cosmetic procedures, health club, country club, etc.;
- Home services, such as landscape, housecleaning, home remodeling, home decorating, party planning and catering, etc.
Luxury brands & magazines
Also included in the tracking study are measures of luxury brand awareness and usage as well as magazines luxury consumers purchase. This page provides a listing of brands.
Special Luxury Research: Luxury Consumers & Their Use of the Internet
Each quarter a topic of special interest to luxury marketers is researched. In the 3Q2007 study, luxury consumers' use of the Internet was investigated. Included is the role that Internet played in influencing luxury consumers in purchases within each product category, also:
- Luxury consumers favorite websites
- What they value most about the Internet
- What discourages them most about the Internet
- What features they value most in a luxury website
- Their use of social networking and shopping websites (the results will surpise you!)
- Amount of time and money they spent on the Internet over the last three months.
How to Subscribe
This is a semi-custom research service with subscribers adding specific product categories and their brands and the brands of five key competitors to the survey. In addition, subscribers can add up to six personal questions to the survey through the year. Use this link for more information about subscribing to luxury tracking or call Pam Danziger at 717-336-1600.
October 2007 (About 100 pages)
Published Price Full Report, including brand rankings: $2,500
Executive Summary Topline Results 3Q2007, including Luxury Consumers' Use of the Internet: $750
(Please Note: With the purchase of a report, subscribers may apply the subscription fee for 3Q2007 report to annual Luxury Tracking subscription) |
|
Major Findings
More Information
Luxury Consumption Index
Table of Contents
Methodology & Questionnaire
Luxury Brands Listing
Luxury Consumers Favorite Websites
To Order:
Downloadable PDF Full Report (Chapters 1-5) -- $2,500
Executive Summary (Chapters 1-2 only) -- The Luxury Consumers and Their Use of the Internet --$750
To subscribe to the Luxury Tracking Consumer Survey, please call Pam at 717-336-1600.
4Q2006: Attitudes about Status and the Four Status Personalities
3Q2006: Spending Plans Christmas 2006
2Q2006: Influences and Motivators for Luxury Purchases
1Q2006: Luxury Travel
4Q2005: Luxury Tracker 2005 Wrap Up
3Q2005: The Luxury Internet Shopper
2Q2005: Luxury Consumers Continue to Invest In their Homes
1Q2005: What Influences Luxury Customers To Buy (Luxury Tracking Report 1Q2005
4Q2004: Luxury Gifting (Luxury Tracking Report 4Q2004
3Q2004: The Frugal Luxury Shopper (Luxury Tracking Report 3Q2004
2Q2004: Motivators to Buy Luxury: The Drive to Self-Actualization
1Q2004: Luxury Brands and their Role in Luxury Purchases
To subscribe to the Luxury Tracking Consumer Survey, please call Pam at 717-336-1600.
|